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Frequently Asked Questions

Council meetings are held on the first Tuesday of the month in the Council Chambers of the Colby City Hall located at 211 W Spence Street. Council meetings start at 6:30 p.m., unless noticed otherwise.  An Agenda for the meeting is posted at the Colby City Hall.

All elections are held in the Community Room of the Colby City Hall, located at 211 W Spence Street.  Polls are open from 7:00 A.M. to 8:00 P.M.

Building Permits are required for all work done that costs over $1,000.  An inspection application(UDC Permit) is required for all construction of new one and two family dwellings and additions/alterations. A printable building permit is linked below. If you are questioning whether you need a permit or which type of permit is required please contact the City Clerk’s Office at 715-223-4435.

City Building permit

Garbage and Recycling are collected on Tuesday mornings at the curb.  All garbage must be in clear or white garbage bags.  Recycling must be in bins and recycled according to the information provided in the Recycling Guide for Residents, located below.  Collection takes place early in some areas of the city, so the refuse and recycling should be put out by 5:30 A.M.

Guidelines for Curb Side Garbage Service

Recycling Guide for Residents

Guia de Reciclaje

The City Crew will pick up brush at the curb on Fridays during the summer months.  The city has a compost pile located near the Sewer Treatment Plant.  City residents can take grass clippings and leaves to this location.  Leaves will be picked up at the curb during the month of October.

The first half or full payments of Real Estate taxes are due by Jan. 31 at the City Clerks Office.  FULL payments of Personal Property taxes are due by Jan. 31.  Taxes are to be paid at or mailed to the Colby City Treasurer, PO Box 236, Colby WI  54421.  Make checks payable to: Colby City Treasurer.  The second half of balance is due on July 31 and must go to the Clark County Treasurer or the Marathon County Treasurer depending on which county you live in.

The City Clerk issues dog licenses.  A license is required for any dog that is at least 5 months old by July of each year.  Proof of rabies vaccination is required to license the dog. The license is good until the end of the calendar year it was issued in.

LICENSE FEES:
CLARK COUNTY – NEUTERED OR SPAYED $3.00/ OTHERS $8.00
MARATHON COUNTY – NEUTERED OR SPAYED $5.00/OTHERS $10.00

The city does not allow American pit bulls terrier breed, Staffordshire bull terrier breed, American Staffordshire terrier breed, or any dog which has the appearance and characteristics of being predominantly of these breeds.

Per ordinance 7-1-18, Limitation on Number of Dogs, no more than TWO dogs may be kept in one household, except a litter of offspring from one female dog may be kept for not more than sixteen weeks from birth or when a kennel license has been issued. To apply for a kennel license, you must fill out a Conditional Use Permit application and pay the application fee of $250.00. The City Planning committee will meet to approve or deny your application.

For more information please read the City Ordinance, Chapter 7-Licensing (located under the government tab) or please contact the City Clerk’s Office at 715-223-4435.

 

The City of Colby provides Water/Sewer/Garbage and Recycling Services for the residents of the City. The utility bill is billed out monthly. Resident’s will receive their bill on or around the first of every month. The bill is typically due on the 20th of each month except if that date would fall on a weekend then it will be different, please pay attention to the due date on the bill.

The city provides the residents of the city with many options for paying their utility bill monthly.

Options included:

  • Send by mail (PO Box 236, Colby WI 54421),
  • Pay at City Hall (Located at 211 W Spence Street)
  • Pay at local banks (located within the City)
  • Pay online (https://heygov.com/, customer is responsible for the fee to pay online)
  • Sign up for automatic withdrawal through the City (the total amount due on your water bill is automatically withdrawn from the account of your choice on the due date) ACH form
  • Utilize the lock box located near the entrance to City Hall

If you are moving please contact City Hall at 715-223-4435 to start or cancel service.

Any questions regarding your Utility Bill please contact our office at 715-223-4435.

Many customers like the convenience of paying their Utility Bills online. HeyGov accepts utility payments on behalf of the City of Colby.  Below is a link to HeyGov’s website.

Pay Utility Bill Online

 


Accessibility

Website Accessibility Design Guidelines

This municipality makes every possible effort to make this website compliant with the American with Disabilities Act. If you have advice or comments on how we can improve this website’s accessibility for you or for other users who have disabilities, please do let us know.

This municipal website has been designed with the aim of providing accessibility to all users, including those with disabilities:

  • The fonts used throughout this website are standardized and are intended to be easily readable and legible across various devices.
  • The design of this site is intended to rely on text for navigational links (instead of graphics) in order to make the site readable by screen readers and other assistive technology
  • Our intention is to communicate to you and other site users mainly with textual content instead of relying on color.
  • Whenever possible, we have all images and hyperlinks with appropriate or descriptive “alt text” or alternative text to help
  • Our intention is to make this website complaint with American with Disabilities Act Section 508 so that it is accessible to all users.
  • We work to comply with Section 508 as well as as the WCAG 2.1 A and AA for accessibility standards.
  • Should you or anybody else have some difficulty or challenges accessing any part of this site, please contact us directly through this website, via email, through the mail, or call us on the telephone with your questions, concerns, advice, or comments. We will do our best to assist you!

If you use technology to assist with with consuming content on this site, including a Braille reader, a screen reader, TTY (Text Telephone) or TDD (Telecommunication Device for the Deaf) and the format, layout, organization or style of any of the content or material on this website interferes or inhibits with your ability to access the information, please contact us. Alternatively, users who need accessibility assistance can contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.

To help us serve you better, please include the following information when contacting us:

  • Describe the nature of your accessibility problem
  • What is the URL / web address where the information is located
  • What format would you prefer to receive the content or material provided to you
  • The best contact information for you

Web Browser Accessibility Tools

Nowadays the most popular browsers have accessibility built into it. Likewise the most popular mobile devices (specifically Android and iOS) have accessibility built into their operation systems. It could help you to look at the links below for assistance in optimizing and enhancing your user-experience should you have issues with accessibility:

Other Resources

  • This site will also contain PDF files, and therefore you may use Adobe Reader to view and print these PDFs. Adobe Reader is a free software program and is available across most popular platforms, devices and operating systems. You can visit the Adobe website to download the software.
  • Should you wish to read any PDF documents with a screen reader, please visit the Adobe Reader Accessibility website and look at the information underneath the section labeled “Accessibility resources” which has helpful information.
  • Web Content Accessibility Guidelines can also be accessed online